Mandarin Oriental, Sanya

National Ratings

Property class, provided by our rating system, is based on property type, amenities, and services.

Know Before You Go

• Reservations are required for golf tee times, massage services, and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Fees: Fee for buffet breakfast: approximately CNY 253 per person Airport shuttle fee: CNY 900 per vehicle (one way) Pet deposit: CNY 5000 per stay Pet fee: CNY 1200 per pet, per stay Rollaway bed fee: CNY 723.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.