PhiPhi Holiday Resort (SHA Plus+)

Know Before You Go

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately THB 585 per person Airport shuttle fee: THB 1800 per person (one-way) Airport shuttle fee per child: THB 1600 (one-way), (from 4 to 12 years old) Late check-out is available for a fee (subject to availability) Rollaway bed fee: THB 2500.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.
• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Ferry Schedule From Mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier) - 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM.
• From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier) - 9 AM, 10:30 AM, 1:30 PM, and 3 PM.
• Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions.
• Guests who arrive at Phuket or Krabi airport after 12 PM (noon) will have to stay on the mainland and board the morning ferry to Ko Phi Phi.
• This property provides speed boat shuttle services from Ao Po Grand Marina to the property.
• Shuttle service is during scheduled times only and must be arranged in advance.